pinoy365 Privacy Policy – How Your Personal Data Is Handled

When you register on pinoy365, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and your preferred PHP payment channel such as GCash or Maya. During the identity verification process, we may also request a government-issued ID or other supporting documents to confirm your age and residency within the Philippines. When you use the platform, we automatically collect certain technical data such as your device type, browser version, IP address, and session activity logs — this information helps us maintain platform security and improve the overall experience for Filipino members. We also collect transaction records related to deposits, withdrawals, and wagering activity, which are necessary for account management, dispute resolution, and compliance with applicable regulations. If you contact our support team, the content of those communications may be retained to help resolve your query and improve our service quality. We do not collect sensitive personal information beyond what is strictly necessary to operate your account and comply with our legal obligations. All data collection is conducted transparently and in accordance with the data protection principles applicable in the Philippines.

The personal information we collect is used exclusively to operate and improve the pinoy365 platform and to deliver the services you have signed up for as a registered member. Your identity and payment details are used to verify your account, process deposits and withdrawals in Philippine pesos, and prevent fraudulent or unauthorised activity on the platform. Technical and session data is used to monitor platform performance, detect security threats, and ensure that the mobile experience remains fast and reliable for members across the Philippines. We may use your contact details to send you important account notifications — such as transaction confirmations, security alerts, or updates to our terms and policies — but we do not send unsolicited marketing messages without your consent. Aggregated and anonymised usage data may be analysed internally to understand how members interact with different sections of the platform, which helps us prioritise improvements to the betting, casino, and slot game experiences. Your data is never used to make automated decisions that would significantly affect your rights without human review. We process your information only for the purposes described in this Privacy Policy, and we do not use it for any purpose that is incompatible with those stated aims.

pinoy365 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you and is treated with the highest level of confidentiality. We may share limited personal information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry within the Philippines — we will comply with those obligations while taking reasonable steps to notify you where permitted by law. If pinoy365 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not share your data with advertisers, data brokers, or any organisation outside the scope of delivering the pinoy365 service. Any third-party service provider that receives your data is subject to strict data processing agreements that prohibit them from using your information for their own purposes. You can request details about the categories of third parties with whom your data has been shared by contacting our support team.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and operational obligations. Transaction records and identity verification documents are typically retained for a minimum period required under applicable Philippine regulations, which may extend beyond the date of account closure. Technical logs and session data are retained for a shorter period and are used primarily for security monitoring and platform diagnostics before being deleted or anonymised. If you request the closure of your account, we will begin the process of removing or anonymising your personal data within a reasonable timeframe, subject to any retention obligations that prevent immediate deletion. Data that has been anonymised — meaning it can no longer be linked back to you as an individual — may be retained indefinitely for analytical and platform improvement purposes. We review our data retention practices periodically to ensure that we are not holding personal information for longer than is necessary. If you have questions about how long a specific category of your data is retained, please reach out to the support team for clarification.

As a registered member of pinoy365 based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a readable format. You also have the right to request corrections to any inaccurate or incomplete personal information associated with your account — for example, if your contact details or payment channel information has changed. If you believe that your personal data is being processed in a way that is unlawful or inconsistent with this Privacy Policy, you have the right to raise a complaint with the support team and to request that the processing be restricted while the matter is reviewed. In certain circumstances, you may request the deletion of your personal data — commonly referred to as the right to erasure — though this right is subject to our legal and regulatory retention obligations. You have the right to withdraw your consent to any data processing that is based solely on your consent, at any time, without affecting the lawfulness of processing that occurred before the withdrawal. To exercise any of these rights, please contact the pinoy365 support team with your account details and a clear description of your request. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.

pinoy365 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, the updated version will be published on this page with a revised effective date, and we will take reasonable steps to notify active members through the platform where appropriate. Your continued use of the pinoy365 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact the support team to discuss your options, including account closure and data deletion. This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall framework governing your use of the pinoy365 platform. For any questions or concerns about this policy, please visit the FAQ page or contact our support team directly.